Secure Data and Communications

GenerationOne recognizes that world-class security is imperative for any system that gathers and stores health-related data. That’s why GenerationOne has built its mHealth Connect platform with stringent security features that protect communications throughout the process.

  • All the software, data and other information associated with GenerationOne and its clients is encrypted and stored at a secure SSAE 16 / ISAE 3402 Type II SOC 1 hosting facility that meets strict HIPAA and technology standards.
  • Transmissions between clients and GenerationOne and between servers and participant phones are encrypted as well. Every health plan and employer is assigned its own server to ensure data privacy.
  • No data is stored on the participant’s phone. It all resides on secure servers.
  • mHealth Connect requires passwords or PINs for access, and they are encrypted during transmission.